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Kristin Westing

Office Manager

 Kristin comes to Zinsser Plastic Surgery with over 10 years of experience in management and customer service. She also serves as our Cosmetic Coordinator, and truly enjoys interacting with our patients prior to their procedure. From initial quoting to scheduling, she always offers a comforting smile to our patients and gives her all to our practice. You will feel at ease with her during this process because she is attentive, compassionate, and thorough. Kristin will ensure that all of your questions are answered, and all of your expectations are addressed. Kristin strives for a standard of excellence in your personalized care and assists staff in making your visit a service you deserve.

Robin Zinsser, CRNA

Clinical Coordinator

 Robin received her Bachelors of Science in nursing from Tennessee Technological University and her nurse anesthesia degree from Middle Tennessee School of Anesthesia. She has worked as a CRNA since 1993 starting in plastic surgery in Nashville prior to moving to the Richmond area in 1998.  Robin is one of the nurses at Zinsser Plastic Surgery who will assist you during your consultation, pre-operative and follow-up appointments.

Melissa McCalvin

Licensed Practical Nurse

Melissa joined Dr. Zinsser’s team in the summer of 2014.  She comes to us from Peoria, Illinois. Melissa has practiced nursing in several different areas over the last 8 years but specifically loves Zinsser Plastic Surgery.  She enjoys working with patients and directing them through a positive surgical experience.  Melissa is involved in the consultation process, pre-operative education, intra-operative and post-operative care of our patients.  You will find her to be very caring, compassionate and always happy to answer your questions.

Renae Whinery

Front Desk Coordinator

Renae is likely the first smile you see when you enter the front door of Zinsser Plastic Surgery. Renae and her husband, Nathanael, relocated to Richmond, VA from Austin, TX in April 2015. Renae has several years of customer service experience and attended school in Indiana for medical assisting. Renae focuses on helping maintain the office schedule, scheduling appointments and other day to day operations to provide our patients the best care possible. 

Gray Ramsey

Licensed Master Aesthetician

Gray received her esthetics training from American Spirit Institute and further professional training from the International Dermal Institute. She has also attended clinical conferences with Obagi, Skinceuticals, PCA and NeoCutis Gray specializes in treating difficult skin conditions such as rosacea, severely sun-damaged and aging skin as well as having advanced knowledge of product chemistry. Her master skin care portfolio includes microdermabrasion, chemical peels, customized facials, combination therapies, Jet Peel, Hydrafacial, laser skin rejuvenation, laser hair removal, IPL,  and radio frequency skin tightening/body contouring treatments. Gray’s primary focus is to provide the safest, most advanced techniques and products currently available in skin care to her patients according to his/her unique needs and concerns.

Heather Jones

Licensed Master Aesthetician

Heather comes to Zinsser Plastic Surgery with 12 years of aesthetic experience. Heather received her aesthetics training for Virginia School of Massage and further professional training from Institute of Advanced Esthetics. She has taken advanced courses with Skin Medica, Skinceuticals, and PCA Skin. Heather specializes in treating skin conditions like rosacea, post-inflammatory hyperpigmentation, aging skin, melasma, and has been recognized for her work in treating ethnic skin conditions.